More and more, businesses of every size—and across nearly every industry—are turning to AGVs to solve their material-movement challenges. And that makes sense. The many benefits AGVs bring to the warehouse or factory floor cannot be achieved without them. What’s more, the financial barriers to entry to this type of automation have dropped significantly over the past few years. FRED, ASI’s heavy-duty AGV, for example, costs only $35,000. Just five years ago, a less capable vehicle could easily cost twice that. FRED can now even be rented for only $1,000 per month.
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What do you get with an AGV?
- Increased Productivity
- Increased Safety
- Increased Flexibility
- Increased Use of Existing Square Footage
- Increased EOL Efficiency
- Decreased Labor Costs
- Decreased Exposure to Labor Shortages
- Decreased Product Damage
- Quick and Predictable ROI
We’ve previously written other articles detailing each of the benefits above. Today, these benefits add up to a razor-sharp competitive edge for AGV newcomers. This edge, combined with affordable pricing, is why so many SMEs are now integrating material-movement automation into their logistics. But what’s a competitive edge today will be table stakes tomorrow. It won’t be long before you’ll be hard-pressed to find a successful business operating a warehouse or factory without an AGV presence. These vehicles are following a course of adoption similar to that of desktop computers. In the 70s, an office computer was a novelty. In the 80s, it was an advantage typically reserved for only the largest players. And by the 90s, it was the cost of doing business—for companies large and small alike.
Today, AGVs are still the advantage computers were in the 80s (but often without the significant financial barriers to entry). To avoid getting caught behind the curve, now is the time to investigate their potential for your business. But not every AGV is right for every operational scenario or circumstance. Before making the decision to invest, you should be prepared to ask these questions of yourself and your AGV vendor.
1. What do you want to accomplish?
Answering this broad question will help you narrow down your search. Where all AGVs excel is predictable, repetitive material movement. Do you want to automate order picking? End of line (EOL) processes? Raw-material or parts movements to different assembly lines? Where in your workflow you’ll harness an AGV’s advantages will help you determine which type is right for you.
AGVs come in three basic form factors :
- Unit Load
- Typically used to transport pallets, single products or raw material (e.g., a steel coil)
- Often the best option for carrying loads to and from conveyors, EOL equipment (e.g., pallet feeders, palletizers, stretch wrappers, checkweighers, etc.), loading docks and automated storage and retrieval systems (AS/RS)
- Can often be customized with onboard lifts, conveyors, rolling carts, etc. for additional functionality
- Tugger
- Typically used to tow a train of non-motorized vehicles
- More limited in functionality
- Not as many customization options available
- Forklift
- Used to fully replace a forklift or pallet jack
- Accomplishes horizontal and vertical material movement
- Not as many customization options available
Of these basic form factors, you’ll find variations of each—along with some crossover in functionality. FRED, for example, can act as a unit load vehicle carrying up to 2,500 pounds or a tugger towing a train of up 5,000 pounds.
2. How much weight do you need your vehicle to carry or tow?
After determining which form factor meets your needs, you’ll need to determine the maximum load you expect your vehicle to carry or tow. You’ll have a rather broad range to choose from. A unit load AGV might be designed to nimbly transport just a few hundred pounds. Some tuggers, meanwhile, can tow well over 100,000 pounds.
FREDDiE, ASI’s small, medium-duty AGV, can carry up to 400 pounds. FRED can carry over six times that weight. If you don’t need your vehicle to carry loads heavier than 400 pounds, then an AGV like FREDDiE is the more economical option.
FREDDiE, however, hasn’t been designed to tow, while FRED has. So, while considering material weight, you’ll also want to consider how the material needs to be transported. Perhaps an individual load may be only 200 pounds. But if you wanted to tow three, five or ten loads at once, then a dedicated tugger or a multi-functional AGV like FRED would make more sense.
3. How customizable is the AGV?
You may ask your AGV to do one thing, and one thing only. But that doesn’t mean an AGV’s ability to be modified or customized won’t be important to you. In fact, you might end up adjusting your workflows based on customization options.
Some AGVs, for example, can be modified with a surface-mounted conveyor. You might request this modification to have your AGV automatically transfer product to and from a checkweigher before moving on to a robotic palletizer. Or, you might use FRED to entirely replace a traditional fixed conveyor.
Other common modifications include lifts (for ergonomics), quick-release hitches (for towing applications) and bolt-on carts, as seen in this video of FREDDiE. Attaching a cart to FREDDiE in this way turns the AGV into its close cousin, the AGC (Automated Guided Cart).
4. Is your facility set up for wireless connectivity?
And if it isn’t, are you willing to make that investment in IT and infrastructure? AGVs vary in complexity and navigation systems. If required to communicate with the cloud—or a local control system—the vehicle will need access to some sort of wireless connectivity. Bluetooth has limited range. WiFi has more range, but can still struggle in larger environments. GPS may not work indoors at all.
If your facility isn’t set up for wireless connectivity—or if you don’t want the hassle, expense and potential disruption of maintaining such a system—then look for an AGV that won’t require it. As have some other AGVs on the market, FRED and FREDDiE are designed to operate fully independently of other systems They can be modified with on-board electronics that do communicate. But they’re also ready to operate out of the box.
This question goes hand in hand with the last. Some navigation technologies will require wireless connectivity. Others may require significant modifications to your facility. The most common navigation technologies include:
- Magnetic
- Spot: Cylindrical magnetic spots are embedded in the floor.
- The AGV follows a CAD drawing uploaded to its onboard computer, and uses magnets to recalibrate its steering angle as it operates.
- Installation will likely need to be performed by your vendor.
- Rerouting will require new CAD drawings and help from your vendor.
- Tape: A strip of magnetic tape is laid on the floor.
- The AGV follows only the magnetic tap (including markers to tell it where to stop or change direction).
- CAD drawings are not necessary.
- No vendor assistance required for installation or rerouting.
- Optical: A strip of colored tape (or a painted line) is laid on the floor.
- The AGV’s optical sensors follow the colored line, making CAD drawings unnecessary.
- No vendor assistance required for installation or rerouting.
- If the tape or paint becomes worn, it will cause navigational problems.
- Laser: Reflectors are mounted around your facility.
- The AGV uses an onboard laser to triangulate its position in relation to the reflectors.
- The AGV must always be within line of sight of three reflectors to accurately navigate. Reflectors must be kept clean.
- Installation and rerouting will require vendor assistance.
- LiDAR: A form of “natural navigation” that requires no external infrastructure.
- The AGV maps its surroundings using sensors during training runs, and stores the data onboard.
- Installation and rerouting is technically free, but may require vendor assistance with CAD drawings.
- Complex and expensive technology.
- Could have trouble in chaotic or variable warehouse/factory environments.
Each of the technologies above is ordered from least to most expensive, either for installation cost or AGV cost. LiDAR, for instance, requires no infrastructure so installation is technically free. But the AGVs themselves are far more expensive than those that follow magnetic strips, and may also require costly software maintenance agreements.
6. How often do you expect to change your AGV’s route?
There isn’t one single navigation technology better than the rest. Each has its advantages. But your AGV’s navigation technology will determine ease and cost of rerouting. If you expect to experiment with routing or occasionally change your workflows, then you’ll be best off with an AGV that either follows a magnetic strip or uses LiDAR.
We designed FRED and FREDDiE to follow a strip of magnetic tape because it’s flexible, accurate, affordable and makes for incredibly quick and easy installations without requiring vendor assistance. In fact, you can install or reroute FRED within two hours. And while not free, additional magnetic tape will never break the bank as it costs roughly $1 per foot.
You may also at times want to temporarily change an AGV’s movement patterns. Magnetic tape makes that easy and affordable, too.
LiDAR is also flexible and accurate, and technically “free” to reroute, requiring no external infrastructure. But if your connected AGV requires a maintenance agreement, then you’ll always be paying that cost. The vehicles themselves can also be anywhere from three to ten times more expensive than a similarly capable magnetic-strip guided AGV.
7. How much can you afford to spend?
Just like automobiles, the costs of AGVs vary widely (anywhere from $20,000 to hundreds of thousands of dollars). But unlike automobiles, you may have noticed it’s hard to find pricing on manufacturer websites. The reason for that is likely to avoid sticker shock. Without a sales rep to help guide your decision, you might see that an AGV costs $60,000 and decide now isn’t that right time for you to invest. Another reason it’s so hard to find online pricing is because you’ll likely need to purchase more than the AGV itself. What kind of ongoing vendor maintenance agreement will an AGV require, for example?
FRED and FREDDiE are some of the few AGVs available with pricing you can find online. That’s partly because we designed their pricing structures to be as straightforward as the vehicles themselve. And it’s also because they’re affordable—there’s no sticker shock.
8. Does your vendor offer a RaaS program?
RaaS (Robots as a Service) programs were designed to help SMEs enter the AGV market at minimal upfront cost. If you’re not familiar, RaaS is roughly the equivalent of renting an AGV. And it can completely eliminate all financial barriers to entry for warehouse or factory automation.
FRED and FREDDiE are both available with RaaS pricing models. This is what each looks like:
FRED
- 1,000 per month
- 6-month commitment
- $30,000 buyout option after six months
FREDDiE
- $750 per month
- 6-month commitment
- $16,500 buyout option after six months
A RaaS rental program allows you to test the waters with material-movement automation at a very low cost. That’s a huge benefit if you’re new to automation or AGVs. Because a RaaS rental is temporary, you can have peace of mind while exploring automated productivity. This is a great way to determine if an AGV is right for you. And if it is, you can turn your rental into a buyout.
9. What do you expect in terms of ROI?
Now that you’re investigating AGVs, you’ve undoubtedly encountered the promise of a quick ROI. Virtually every manufacturer claims their technology will deliver blazingly quick returns. But what does a quick ROI really mean? Three years? Two years? Eight months?
In a previous article, we calculated the return FRED could deliver when compared to a forklift. It turned out to be around four months. And that was if you were to purchase FRED upfront. Under a RaaS pricing model, you’d see even greater financial efficiencies and quicker returns.
Discuss ROI with your vendor, and be clear about your expectations.
10. Do you know how to start? We’re Here to Help.
ASI’s AGVs may be perfect for your needs. Or, they may not suit your facility or workflow.
There could be questions you should be asking your vendor that we’ve not included in this article. We’re available to talk through your challenges and opportunities, and help make sure you’re asking the right questions and getting the right answers, whether from us or another vendor.
Ultimately, we’re interested in propelling warehouse and factory automation forward. We’ll help you make your decision—even if it’s not to purchase one of our AGVs.
Automation Questions?
Businesses across many industries are now turning to automation technologies as powerful solutions to once unforeseeable material-movement challenges. We’re here to help you navigate the automation landscape, and drive your business forward. To learn more about how FRED and FREDDiE provide easy-to-implement solutions to complex challenges, contact an ASI Automation specialist today at info@fredagv.com.
If you are developing or upgrading an automated guided vehicle (AGV) or mobile robot, your company’s choice of autonomous navigation technology will be crucial. Here are 17 questions to ask any navigation supplier to ensure you make the right choice for your business. Download the checklist (PDF).
Ensuring peace of mind
When you select a supplier of navigation technology you are investing in the future of your organization. So, you will want to be sure they can deliver on their promises. How deep is their experience? Does their technology fit with your roadmap? Will they still be around in a few years? It is a good idea to start with these due diligence questions before getting too deep into the technology.
1. How deeply is your navigation technology proven in real-world applications?
If an AGV navigation company is new to the market and only has a few vehicles in commercial operation, you might consider its technology too unproven to consider. So, be sure to ask, how mature is the technology you are looking at? As an example, the first AGV driven by BlueBotics’ own ANT navigation was commissioned back in 2009.
Ask how many vehicles driven by the supplier’s navigation are currently in operation. This will give you a feel for the robustness and reliability of their solution, in addition to its popularity.
It is also worth examining how these vehicle numbers have grown over the years. Is the technology still increasing in popularity? And what size of customers does the company serve? If big industry players are investing in the supplier’s technology, this might give you more confidence about the longevity of the technology and the company itself.
Vehicle numbers are one thing, but how many vehicle manufacturers are choosing this technology? Consider how many vehicle maker customers the company has today. This will give you an idea about the popularity of the company’s specific autonomous navigation solution and about the popularity of its type of navigation in general.
2. How long has your company been in business?
While a new autonomous navigation startup might ‘talk the talk’ and have some great buzzword-packed marketing, be sure this is not baseless hype. And always bear in mind that the failure rate of startups is higher than more established suppliers with proven track records.
> Download the ‘Questions to Ask’ checklist (PDF)
Product functionality
Asking a few key questions about a navigation product’s functionality now could save your business a lot of time, pain and expense going forwards.
3. What does your AGV navigation system do?
Of course, you’ll want to make sure you understand how a supplier’s AGV navigation system works. But don’t forget to also dig into what exactly it does. In other words, what functionality does it provide and what does it not provide?
For example, BlueBotics’ ANT lite+ solution provides full vehicle positioning (localization) and control. With this complete AGV navigation solution, you need only concentrate on the vehicle’s hardware, reducing the burden of design. Used alongside ANT server, ANT lite+ even includes easy, effective fleet management.
4. Can I integrate your navigation into any type of vehicle?
The answer to this question could seriously impact your product roadmap. Look for a navigation supplier whose technology suits any type of vehicle you might want to develop.
What different types of vehicles do the supplier’s clients have in operation today? Are these vehicles only robotic forklifts or does the supplier’s technology also suit underride AGVs, also called automated guided carts (AGCs)? What about support for different kinematics (tricycle, differential, omnidirectional etc.)?
It pays to know that such types of vehicles are not only possible but already in commercial operation, in order not to limit your development options.
5. Can your AGV navigation system interface with my customers’ existing infrastructure and software?
The navigation technology you select needs to work in the real world, which means integrating with a customer’s existing infrastructure.
Your customers might want to manage their AGV missions via their existing warehouse management, MES or ERP software. They may want their vehicles to take elevators or prompt automatic doors to open. Check that a navigation supplier’s solution can meet these needs.
How does this functionality work? How is it programmed? Make sure your team has the skills to manage this.
For example, BlueBotics ANT server fleet management software includes an API. This allows your AGVs to be easily connected to site or business management software, and to interface effectively with on-site equipment like automatic doors, elevators and palletizers.
6. At what speeds will your automation allow my AGVs to drive?
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The speed of an AGV must strike a fine balance between increasing efficiency (maximizing missions per shift) and ensuring safety (ensuring optimum stopping distances).
Vehicles that are driven by most of today’s navigation technologies typically reach speeds of up to 1.5 m/s (3.3 mph). There are several reasons why these vehicles cannot travel faster, such as the frequency of their positioning sensors being low.
Vehicles that are driven by ANT navigation meanwhile are capable of driving up to 2 m/s (4.5 mph). This 25% improvement offers a significant efficiency boost if your business is looking to run continual AGV shifts, or if vehicles are driving longer routes and stopping less frequently. In some situations, with certain vehicles, even faster speeds are possible, but safety must always remain the priority.
7. What environments can your technology handle?
Can the supplier’s technology work outdoors? If a customer needs their AGVs to navigate between nearby buildings, for example, it might need to. Our product extension, ANT everywhere, allows AGVs to navigate accurately outdoors, with seamless transitions from indoors to out.
What about at low light levels? With lights out manufacturing becoming increasingly common. darkness could be a consideration. This could also apply if an application features outdoor routes and runs 24/7 (through the night). In addition, some vehicles such as robotic cleaning machines might be programmed to only work after hours, after staff have turned off and gone home. Low light can be an issue for technology such as vision guidance, which relies on the use of cameras. Be sure to understand the sensitivity of any navigation technology to changes in lighting conditions.
ANT uses natural navigation, which is based upon the use of laser scanners and odometry. Vehicles using this technology typically have no problems operating in low-light or dark conditions. Learn more about natural navigation.
> Download the ‘Questions to Ask’ checklist (PDF)
Product integration
The process of integrating a supplier’s navigation technology into your vehicle can be a challenge, affecting your team’s workload, your project’s budget and the stress levels of everyone concerned. The questions below aim to get to the heart of their integration support offer.
8. How do we integrate your navigation system into our vehicle?
A well-defined, multi-step integration process suggests a company has multiple customers and deep, valuable experience. Does the supplier have that and can they talk you through it?
Find out what skills are needed for this integration from your side. Do you have these skills in your team? If you are missing some integration (or other vehicle development) skillsets, such as PLC programming or in-depth knowledge of AGV safety, does the navigation supplier offer additional support to help you with these?
9. What changes will we need to make to our existing vehicle to integrate your technology?
If your company already produces line following AGVs, such as those that follow magnetic tape, what is needed in order to upgrade these? For example, natural navigation may require a vehicle’s traction or steering encoders to be upgraded to models with a higher resolution. While laser triangulation will require a LiDAR sensor to be installed at the top of the vehicle.
If you are automating a manual vehicle, this may not even support automatization. Ask the navigation supplier to advise you on this. Honest explanations about what will work, and what won’t, should be the basis for a long-term, successful relationship built on trust.
10. How will you support us through the integration process?
As you progress through the integration, how closely will your team be supported? The last thing you need is to be surprised by a lack of in-depth knowledge or help during this crucial process. So, take the time now to understand exactly how your navigation supplier will help you and the services they will provide (or not) to help keep your project on track.
At BlueBotics, we support our customers closely through the entire development process – from initial pre-contract discussions and project kick-off meeting to the integration of ANT into your vehicle, right through to its commercial launch. As part of our initial Integration Package, you receive on-site support as standard, both during the integration of ANT into your vehicle and again at your customer’s site the first time this vehicle is commissioned.
> Download the ‘Questions to Ask’ checklist (PDF)
Commissioning vehicles
Quick and efficient commissioning of your AGVs will delight customers, protect your profit margins (as long installations are expensive installations), and enhance your company’s reputation. So, make sure you understand how your choice of navigation system will impact this.
11. How difficult is it to commission vehicles using your navigation technology?
Ask the navigation supplier to talk you through their recommended commissioning workflow. Find out how long each step typically takes. Ask what issues you should be looking out for. What commissioning training do they offer? Is that training included in the price of the system?
>Related: 7 Tips to Ensure AGV Commissioning Success
12. How long does it typically take to commission a single vehicle?
Whether commissioning takes just a few days or several weeks will have serious impact on your bottom line. Take the time to understand commissioning overheads and build these into the cost of your vehicle (or maintenance programs). Ask the navigation supplier for some real-world examples for a clearer picture of what’s involved.
13. How long does it typically take to commission an entire AGV fleet?
Are there traffic rules and behaviors to configure or are these automatic? What about scaling up an existing customer’s operation into a larger fleet by adding new vehicles – how does that work? Does fleet commissioning include training the end customer on the fleet management software and who will handle that, the supplier or you?
Selecting a navigation system with smooth fleet installation and expansion processes will help you grow not only your client list but, crucially, the number of vehicles you can successfully commission at each site.
14. How can you guarantee my customer installations will work?
Ideally, you want to hear: “We support you, whatever it takes”. But also ask for relevant case studies to give you additional peace of mind that the supplier’s tech is a good fit for your vehicle and the markets you are targeting.
> Download the ‘Questions to Ask’ checklist (PDF)
Support
Since your AGV’s positioning and control system is so crucial to its effective operation – and integrations and commissioning can potentially be so complicated – you need to be sure that your navigation supplier can, and will, support you every step of the way.
15. What support is included?
Ask what the default support offer includes and what costs extra. How is the supplier’s support team organized and what are their typical response times (in your time zone)? What reference and learning materials are available to support your new employees? How and when will your staff be trained? Is this training included by default? What about refresher courses?
16. How large is your support team?
Will you be limited to when the company’s one support manager is available or does the AGV navigation supplier have a team of expert engineers available to answer your questions and support you on-site when needed?
17. Is commercial support available?
You need to maximize the impact of your product launch and marketing. Ideally, your navigation supplier will be able to help.
Do they support customers at a commercial level? For example, are they able to forward you any relevant end-user sales leads (suppliers like BlueBotics receive plenty of these)?
Can they support your marketing efforts with targeted collaborations? Will they join forces with you at trade shows or for virtual events like webinars?
Don’t be afraid to ask these questions. After all, the more vehicles you sell, the more AGV navigation systems the supplier sells!
Curious how we answer these questions at BlueBotics?
Get in touch below and our team will be happy to chat. You can also download a printable PDF version of this question list for quick reference.
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